In the competitive and ever changing industry that is the Managed IT Services & Professional Solutions Industry, Innovate HQ aims to differentiate itself by providing customer service excellence in everything it does. Customer service excellence is a journey whereby we constantly seek to improve our service offerings not only via improvements in technology and through better, more efficient ways of operating, but also in the attitudes we exhibit both as a company and as individuals. We are committed to transparency and open communication. We share information for the greater benefit of the industry and collaborate in pursuit of a higher purpose. We listen, respect the views of our customers and team and value the strengths that everyone brings to the table. We aren’t afraid to have the hard conversations and set expectations early.